Home → User Self Service → Hardware → How Do I pickup someone else's ringing extension?

4.3. How Do I pickup someone else's ringing extension?

Provided each extension has the appropriate permissions in place, you can take a call from another extension by using the. . .

• 'Pickup' softkey on the IP230 and above phones. Follow the prompts on the LCD.
  
• *13 + extension on a ShoreTel115. 

Knowledge Tags

Telephone  /  Phone  /