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10.1. Blackboard Collaborate: Playback issue
From a Ravenna Public Schools tech dept telephone call with Blackboard Collaborate tech support on 2017-09-12,
"For recordings of sessions created in the Session Administration System (SAS), Blackboard Collaborate requires that you download a new .JNLP or .COLLAB file each time you want to play a recording." -— Blackboard KB article (attached)
If you are having trouble with BB Collaborate, be sure to download the "player" file every time before you try it again.
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